Jhatpatly
Data Governance & Privacy Meta & DPDP Act 2023 Compliant

User Data Deletion Instructions

Last updated: September 2026 (Version 2.0.0)

1. Overview & Commitment

Jhatpatly ("we", "our", "us") values your privacy and provides full control over your personal data, connected social media accounts, and platform assets. In compliance with the Meta Platform Terms (Data Deletion Policy), the Google API Services User Data Policy, and the Digital Personal Data Protection (DPDP) Act, 2023 (Section 12), you have the statutory right to request the complete deletion of all personal data and OAuth access tokens associated with your account.

Below are the official methods you can use to delete your data or revoke third-party app permissions.

Method 1: Instant Self-Service Account & Data Deletion (Recommended)

If you have an active Jhatpatly account, you can initiate permanent account erasure directly from your dashboard:

  1. Log in to your Jhatpatly account at app.jhatpatly.world/login.
  2. Navigate to Settings > Account Settings.
  3. Scroll to the "Danger Zone" section at the bottom.
  4. Click "Delete My Account" and type your email address to confirm.
  5. Upon confirmation, all active OAuth tokens (Instagram, Facebook, X, LinkedIn, etc.) are destroyed immediately, your subscription is canceled, and your data enters the permanent purge cycle.
Method 2: Remove Jhatpatly from Facebook / Instagram (Meta Platform)

If you logged in via Facebook or connected Facebook Pages / Instagram accounts and wish to remove Jhatpatly's access through Meta:

  1. Go to your Facebook account and open Settings & Privacy > Settings.
  2. In the left navigation sidebar, select Apps and Websites (or visit facebook.com/settings?tab=applications ).
  3. Locate Jhatpatly in the list of active apps.
  4. Click the "Remove" button next to Jhatpatly.
  5. Optional: Check the box to allow Facebook to delete posts, videos, or events Jhatpatly posted on your behalf.
  6. Click Remove again to confirm. Once removed, Meta invalidates all access tokens instantly.
Method 3: Remove Jhatpatly from Google Account Access

If you used Google OAuth to sign in and want to revoke permissions:

  1. Visit your Google Account settings at myaccount.google.com/permissions .
  2. Under "Third-party apps with account access", click on Jhatpatly.
  3. Click "Remove Access" and confirm your choice.
Method 4: Manual Data Deletion Request (Email / Grievance Officer)

You can also request manual deletion of your personal data by contacting our Data Protection Officer:

  • Send an email from your registered Jhatpatly email address to support@jhatpatly.world or contact our privacy grievance cell at hr@jhatpatly.world.
  • Use the subject line: "User Data Deletion Request — [Your Email]".
  • State clearly that you request the complete deletion of your account and all associated social tokens, contact records, media assets, and analytics logs.
  • Our Data Grievance Redressal team will process your request within 48 to 72 business hours and send an official confirmation of erasure.

5. Data Deletion Timeline & Retention Policy

OAuth Access Tokens:Invalidated and destroyed immediately upon account deletion or app disconnection.
Account Data & Posts:Soft-deleted immediately, then permanently purged from databases within 30 days.
System Backups:Rolling database backups are automatically overwritten and purged on a 30-day cycle.

6. Grievance Officer & Contact Information

In compliance with India's DPDP Act 2023 and global data protection regulations, any queries or escalations regarding data deletion should be directed to:

Company: Jhatpatly Technologies Private Limited
Email: support@jhatpatly.world / hr@jhatpatly.world
Location: Maharashtra, India